privacy policy

At LUMIÉRA , we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and share your information when you visit our website or use our services.

1. Information we collect

📌 When you browse our website or make a purchase, we may collect certain information, including:

• Personal information : such as name, email address, phone number, and shipping and billing address.

• Payment information : It is securely processed by payment providers and is not stored by us.

• Browsing information : such as your IP address, browser type, and a history of the pages you have visited.

2. How do we use your information?

🔹 To process orders and provide the products and services you have requested.
🔹 To improve your shopping experience and provide customer support.
🔹 To send updates about your orders or promotions (you can unsubscribe at any time).
🔹 To protect our site from fraud and ensure security.

3. Sharing information with third parties

✅ We may share your data with service providers such as shipping companies, payment processors, and analytics systems, solely to provide our services better.
❌ We do not sell or rent your personal data to any third party.

4. Cookies

🍪 We use cookies to improve site performance, personalize your shopping experience, and analyze user behavior. You can adjust your browser settings to disable them, but this may affect some site features.

5. Protecting your data

🔒 We adopt strict security measures to protect your information from unauthorized access, modification, or unlawful disclosure.

6. Your rights and ways to communicate

✅ You can request to modify or delete your personal data by contacting us.
📩 For any inquiries about our privacy policy, please contact us.

Thank you for your trust in LUMIÉRA ! 💡✨